Terms of Service

Terms of Service

Effective Date: August 2nd, 2025

 


 

1. Introduction

Welcome to Healthy Body HQ ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our website located at www.healthybodyhq.com ("Website") and any related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

 


 

2. Eligibility

By using the Services, you represent and warrant that you are at least 18 years old, and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company or other legal entity, you have the authority to bind that entity to these Terms.

 


 

3. Accounts and Registration

3.1 Account Creation

To access certain features of the Services, you may be required to create an account. You agree to:

  • Provide true, accurate, current, and complete information during the registration process.

  • Maintain and promptly update your account information to keep it accurate and current.

3.2 Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account login credentials.

  • All activities that occur under your account.

  • Notifying us immediately of any unauthorized use of your account.

 


 

4. Orders and Payment

4.1 Product Availability

All products listed on the Website are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.

4.2 Pricing

Prices for our products are subject to change without notice. We are not liable for any price changes, modifications, or discontinuance of products.

4.3 Payment Terms

  • Accepted Payment Methods: Visa, MasterCard, PayPal + more

  • Payment Processing: Payments are processed securely through Shopify Payments.

  • Billing Information: You agree to provide current, complete, and accurate billing information.

4.4 Order Acceptance

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product or service availability.

  • Errors in the description or price of the product.

  • Suspected fraudulent or unauthorized transactions.

 


 

5. Shipping and Delivery

5.1 Shipping Policy

Please refer to our Shipping Policy for information on our shipping policy

5.2 Risk of Loss

All purchases are made pursuant to a shipment contract. Risk of loss and title for items pass to you upon our delivery to the carrier.

 


 

6. Returns and Refunds

Please refer to our Return and Refund Policy for information on returns, exchanges, and refunds.

 


 

7. Intellectual Property Rights

7.1 Ownership

All content on the Website, including text, graphics, logos, images, and software, is the property of [Your Store Name] or its content suppliers and is protected by intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes.

7.3 Restrictions

You agree not to:

  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission.

  • Use any meta tags or other hidden text using our name or trademarks without our express written consent.

 


 

8. User Content

8.1 Submissions

If you submit or post any content ("User Content") to the Services, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, and display such content.

8.2 Prohibited Content

You agree not to submit any User Content that:

  • Is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or invasive of another's privacy.

  • Infringes on any intellectual property or other proprietary rights of any party.

 


 

9. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Violating Laws and Rights: Use the Services for any illegal purpose or in violation of any local, state, national, or international law.

  • Disruption: Interfere with or disrupt the Services or servers or networks connected to the Services.

  • Unauthorized Access: Attempt to gain unauthorized access to any portion of the Services or any other accounts, computer systems, or networks connected to the Services.

 


 

10. Disclaimers and Warranties

10.1 "AS IS" Basis

The Services are provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, regarding the Services.

10.2 No Warranty

We do not warrant that:

  • The Services will meet your specific requirements.

  • The Services will be uninterrupted, timely, secure, or error-free.

  • The results obtained from the use of the Services will be accurate or reliable.

 


 

11. Limitation of Liability

In no event shall Healthy Body HQ, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use or inability to use the Services.

  • Any unauthorized access to or use of our servers and/or any personal information stored therein.

  • Any interruption or cessation of transmission to or from the Services.

 


 

12. Indemnification

You agree to indemnify, defend, and hold harmless Healthy Body HQ and its affiliates from any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

  • Your use of and access to the Services.

  • Your violation of any term of these Terms.

  • Your violation of any third-party right, including intellectual property or privacy rights.

 


 

13. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

 


 

14. Governing Law

These Terms shall be governed and construed in accordance with the laws of USA & Canada, without regard to its conflict of law provisions.

 


 

15. Dispute Resolution

 


 

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Changes will be effective immediately upon posting to the Website. It is your responsibility to review these Terms periodically.

 


 

16. Miscellaneous

17.1 Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in effect.

17.2 Entire Agreement

These Terms constitute the entire agreement between us regarding our Services and supersede any prior agreements.

17.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

 


 

18. Contact Information

If you have any questions about these Terms, please contact us:

  • Company Name: Healthy Body HQ

  • Address: 3801 N Capital of Texas Hwy, Ste E240-3263, Austin Texas 78746

  • Email: support@healthybodyhq.com

  • Phone: (409) 797 6107

 


 

Healthy Body HQ

3801 N Capital of Texas Hwy

Ste E240-3263

Austin, TX 78746

 


 

Collapsible content

What products do you sell?

We specialize in high-quality wellness tools designed to help you look, feel, and perform your best—like barrel saunas, cold plunge tubs, massage devices, and more.

Where do you ship?

We currently ship only within the United States.

How long does shipping take?

Shipping times vary depending on the product. Most items ship within 3–7 business days. Larger items (like saunas or plunge tubs) may take 7–14 business days for delivery.

Do you offer financing or payment plans?

Not yet—but it’s coming soon!

We’re working on offering flexible financing options so you can split your purchase into manageable payments. Stay tuned—coming very soon!

What is your return policy?

We offer a 14-day satisfaction guarantee on most products. If you’re not completely happy, you can return eligible items in original condition for a refund. See our Return Policy for details.

Are your products under warranty?

Yes. Most high-ticket items come with a manufacturer’s warranty, typically ranging from 6 months to 2 years. Warranty details are listed on each product page.

How do I contact support?

You can reach our team at support@healthybodyhq.com or through our Contact Us page. We respond within 24 hours Monday through Friday.

Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number via email so you can monitor your package every step of the way.

Do you offer gift cards?

Currently, we do not offer gift cards, but we plan to add this option soon. Stay tuned!

Are your products safe to use?

Absolutely. We only source products that meet strict safety and quality standards. Each item is tested and certified by manufacturers to ensure your safety

How do I care for and maintain my wellness products?

Care instructions vary by product and are included in the packaging. For specific maintenance tips, please check the product page or contact support.

Can I cancel or change my order?

Orders can be canceled or changed within 24 hours of placement. After that, we begin processing and may not be able to modify your order. Please contact support immediately if you need assistance.

Do you offer wholesale or bulk discounts?

At this time, we do not offer wholesale pricing but welcome inquiries for large orders. Contact us for special arrangements.